Archive for July, 2008

Reading tea leaves

By Lauren Locke-Paddon

Tea for what ails you. Tea to help you fall in love (no promises here, at least not in that potential-lawsuit false advertising way). Tea for relaxing in the evening and getting wired in the morning. Tea that makes you (seem) spiritual. Product branding has converged with poetry in the exploding tea market, and I’ve been noticing names that fall far beyond what the creators of “Constant Comment” ever dreamed. Specialty teas are making sure to separate themselves from the fray with names that stray far from simple descriptive naming. Care for some “Iron Goddess of Mercy” or Temple of Heaven”?

The Bay Area’s own Numi Tea can offer you an evocative cup of “Moonlight Spice” (White Orange Spice) and maybe later you’ll meet the “Monkey King” (who tastes like Jasmine Green Tea). “Indian Night” is meant to transport you from your kitchen – under the power of a single teabag. These names speak to us in terms of interesting and exotic associations, but also of the quality of the product.

Celestial Seasonings is the classic cardboard box found in cupboards across America, a company name that is familiar and comforting. In an attempt to update its image new trademarked teas have been introduced with product names like “Morning Thunder”, “Fast Lane Black Tea” and “Chocolate Caramel Enchantment Chai”. These tea names get at an American sweet tooth and driving need for caffeine, but they are also catchy and evocative.

Unique company names are the first step in conveying that the product is much more than some plants you pour boiling water on. I’m a fan of Zhena’s Gypsy Tea, a company name that momentarily includes me in a romantic take on gypsy life. (They make “Love Tea” blended with tiny rose buds.) Mighty Leaf, another producer of fine teas, presents the juxtaposition of a diminutive tea “leaf” with the image of mighty muscles. This appealing and unexpected combination draws you in with the expectation that the tea will also be out of the ordinary and packs a punch that its competitors don’t.

The Bad Client: The Process

By Aaron Hall

This is great! I laughed. I cried. All of us in the creative field feel this poor designer’s pain. We’ve all been there once or twice.

Cuil not so cool

By Burt Alper

So putting aside the atrociousness of the name (seriously, this could be the worst company name ever launched), this new “Google-Killer” is not ready for prime time. I had to check it out, what with all the publicity it has received. Alas, the folks at Google can still rest easy. The folks at Cuil aren’t going to threaten their dominance any time soon.

Best part for me: the search for “naming” revealed two hilarious search results –

1) An old press release about Catchword hiring Mark Skoultchi in New York. The result itself was not so funny (if a bit out of date — Mark has been a partner in the firm now for several years). But the photo that they paired with it … priceless. IT’S NOT MARK. In fact, it kind of looks like George Stephanapolous. Random.

2) A reference to my old company, Master-McNeil (who wisely reserved “naming.com” an eternity ago). Again, the reference was not so funny, but the photo that went with it was a screen shot of SnarkHunting (another naming company’s blog site). Whoops. How does that happen?

A few friendly words of advice from your neighborhood naming consultant: Change the name, then change the algorithm and start all over again. Can’t do any worse than the first time around, on either count.

No Grapes. No Nuts. It is what it is.

By Lauren Locke-Paddon

I don’t know about yours, but my neighborhood is suddenly covered in ads for Grape-Nuts. The marketing slant is one of bold refusals of common euphemisms and descriptions that have found their way into our vernacular. A billboard near my house reads, “I hope we can still be friends,” which is crossed out with red ink with “goodbye,” scrawled below. In the bottom right is a picture of a box of Grape-Nuts and the tagline, “It is what it is. NoGrapesNoNuts.com”. But what exactly does breakfast cereal have to do with the sugar-coating of the break up with my ex-boyfriend?

The product branding for the cereal was coined so long ago no one is quite sure where it came from. One thing is certain: since its creation in 1897, the product has never contained grapes or nuts, as the name would suggest. Over a hundred years later the company has decided to capitalize on this discrepancy. The domain name says it all: NoGrapesNoNutscom. And, as the amusing billboards would like you to believe, no bulls#@*. Just the whole grains implied by the image of a branch of wheat laid across the front of the box.

In this time of hyperbole and euphemism, these ads push a style of marketing that speaks to we folks who are tired of all the fluff and positive spin. Kudos to you, Post. We at Catchword salute you.

Just goes to show you: sometimes, even weird product names can succeed (if you spend enough on the ad campaign, that is)

Naming Tip #6: Don’t get hung up on dot-com availability

By Aaron Hall

Everyone thinks they need the exact dot-com URL for their company name. Some are right, but many are mistaken.

Online consumer brands may well justify this prime internet real estate, because there’s no question that the average consumer will first try the exact dot-com domain. However, with the rise of deliberately misspelled company names, dot-net domains, and a host of other factors, search engines are becoming the consumer’s best friend. And, if your audience it extremely tech-savvy, you may have more freedom to explore domain names that require some modification (like adding the words Inc, Co, Tech, etc.). A relevant and exciting name that requires domain modification is often a better marketing decision (CatchwordBranding.com for example), than a Dr. Seuss jumble of meaningless letters chosen for sole purpose of having an exact dot-com domain (i.e., MoloGogo, Zimbra, Asoboo).

B2B companies, service companies, and non-retail sites in particular may be able to do without exact dot-com domains. High-tech business customers are much more adept at using search engines to find the web site they’re looking for. Additionally, well-executed SEO (Search Engine Optimization) can offset and even drive more traffic to your site than just owning the exact dot-com domain.

Very few real-word and pronounceable dot-coms are immediately available today. Sometimes your naming specialist will get incredibly lucky and stumble on that real-word dot-com that is completely available. That’s rare. So what can you do if you really really want an exact dot-com domain? You have three options: A) Be prepared to spend money for a real-word dot-com domain, B) Be willing to adopt coined or made-up names which are more likely to have immediately available domains, or C) Modify your name with a descriptive phrase (Tech, Inc, Company, Systems, etc.) to help acquire a relevant domain.

Domains sale sites (Sedo, BuyDomains, etc.) are becoming more useful in the name game. If you are convinced you need an exact dot-com domain, and there’s nothing your friendly naming specialist can say to sway you, then you should include a budget for purchasing a domain. You should be prepared to spend a minimum of $2,000 to buy a domain from one of these sites. The closer to a real-word and the more desirable a name or metaphor, the pricier they get. Expect to pay anywhere from $2k to $15k for a relevant dot-com domain, possibly much more for a highly-desirable word.

Negotiating the purchase of domain name can range from the quick and easy, to the difficult and complex. Yet another way that naming professionals can help you secure a fantastic new name and a great domain name to match!

This is part six in a ten-part CatchThis series. Check back every Monday morning for subsequent naming tips. Check out previous Naming Tips here.

I’ve Got a New Company Name - Now What? Part 2

By Laurel Sutton

Clients often ask us, “Now that I have a new company name, what’s next?” There’s still much to do, from announcing your name internally and externally to handling legal and administrative details. Catchword has developed a document called “Launching Your New Company Name” to help guide you through key elements of the process.

Here are a few excerpts from the section on Marketing and Identity. You can download the whole thing in PDF form here.

Once you’ve changed your company name, don’t forget to:

  • Create/update business cards, letterhead, envelopes and other stationery.
  • Engage a web designer (or design team) to create/update website.
  • Set a date to flip the switch on the name and identity change.
  • If you find you need professional help, give us a call. We have strong relationships with firms that specialize in highly effective name launches.

    Next Friday: Internal Communications
    Previous Post: Legal and Administrative

    You can’t make this stuff up

    By Burt Alper

    Maybe I should change my role at the company to be the baby-name-blogger. Just too much good stuff in the news these days. Check out this article on the wackiest baby names ever. Naming babies seems much more fun than naming companies or naming products.

    I have to give the parents credit. Even a naming specialist like myself would never have come up with Talula Does The Hula From Hawaii (those wacky Kiwis). Best part for me: her friends call her “K”. Nice.

    Parents, once again, I beseech you. Have some respect for your children. If you can’t come up with something clever AND appropriate, hire a naming consultant to help you.

    Getting down and dirty with naming

    By Lauren Locke-Paddon

    Central coastal California is a heaven of fruits and vegetables in the summer. The Berkeley farmers’ markets showcase a kaleidoscope of luscious produce and a walk down the line will reveal some equally beautiful names. Many of the farm names have stories that are as organic as the vegetables, but they follow principles that are familiar to those of us at a professional naming firm.

    Unique and memorable names for farms in California include: Full Belly Farm, Blossom Bluff Orchards, Gospel Flat Farm and Ella Bella Farm which all telegraph quality produce that is grown with great care. The recent local and organic movement has people thinking a lot more about where their food is grown and where it’s coming from. Distinct, creative farm names separate smaller farms from large-scale industrial agribusiness that probably doesn’t have a name in the supermarket. “People know us as the dirty girls – even Joe (the farmer) gets tagged as one although he bristles a little at that sometimes. They remember us,” says Sierra Schlesinger smiling easily while selling two pounds of shelling beans. The farm gets its name from the original owners; two women who tried to call it Fan Tan Farm in 1995. Local farmers nicknamed them the “dirty girls” and the name stuck.

    Agriculture relies on brand naming just like any other business. Names make it easier to make a personal connection with the people who grow our food. Frog Hollow Farm’s yellow peaches are indescribably good in both texture and flavor. Flying Disc Ranch’s Aram will let you sample a few different varieties of fresh, soft dates that are more delectable than fine caramel. People remember company names and when the product is consistently good they develop fervent brand loyalty. Dirty Girl Produce’s Early Girl dry-farmed tomatoes have become legendary in the Bay Area and beyond. “Sometimes people don’t even bother to look at the signs,” says Dirty Girl worker Steve Wright, “but they know what they’re looking for and ask you: ‘Are these the Dirty Girl tomatoes?’”

    (more…)

    I’ll have some air with my coffee

    By Laurel Sutton

    We here at Catchword Global Headquarters are big fans of caffeine - we never got that diet Coke dispenser installed, but we do have an espresso machine onsite. Via Craigslist, we bought a high-end Nespresso machine for the low low price of $20! Since we have to buy their proprietary coffee capsules, we get hit with ads for all their other wonderful products, including the one shown here - the Aeroccino.

    I think this is a great product name - when I saw it on a Nespresso brochure, I knew what it was immediately. It made me think of light, airy clouds of foamy milk that would be the perfect complement to an espresso drink. You could combine them to make something like, oh, I don’t know, a … cappuccino! Nespresso, of course, benefits from previous product names like Starbucks’ Frappuccino, and the ubiquitous non-trademarked mochaccino. I suppose it’s possible that an Aeroccino would be a coffee you’d drink on an aeroplane, or perhaps something the Breatharians invented. But in the context of coffee, it’s perfectly clear where the “aero” and “-cino” intersect. And now that I know what it looks like, I want one.

    From astronaut food to Whole Foods

    By Lauren Locke-Paddon

    In the fifties America was launching satellites into space and racing the Russians to the moon. High technology had come to the dinner table as well, and food branding took a cue from NASA. New food preservation technology inspired processed food products that were all about convenience and Swanson’s TV dinners were born. The sixties brought us the questionable appeal of Tang and other space-age foods (astronaut ice cream anyone?). Soon after we landed on the moon and it was common for food products to be marketed to kids as “fun”. But with an exponential increase in health problems due to poor diets, American food product branding has gone looking for its roots in the kitchen and at the farm.

    In 2008 we’re still eating food with product branding from the future, but a shift in consciousness has brought about a remarkable difference in food naming and marketing. Farmers’ markets’ and fresh vegetables have come in to vogue in the San Francisco Bay Area. Trader Joe’s and Whole Foods markets have multiplied. The idea that food is more appealing when its roots are in the earth rather than a laboratory has become much more popular. Food branding and marketing has consequently veered towards product names that evoke homemade goodness rather than high-tech chemical combinations.

    Even frozen dinners have been re-invented. Swanson’s frozen TV dinners are now crowded by “all natural” and organic options like Amy’s Kitchen’s Garden Vegetable Lasagna. The idea is the same: instant, convenient meals. But the company names and product branding has dramatically changed. Rather than an emphasis on convenience frozen dinners are marketed as nutritious meals that just so happen to be easily prepared at the push of a button.

    With lists of ingredients that often defy pronunciation, is it so weird that people these days want food product names to sound like something that’s good for you? Breakfast cereals are a prime example of this apparent shift in brand naming. Would you feel good about feeding your kids the now discontinued “Wackies”, “Freakies”, and “Chocolate Donutz”? Post Cereals’ Sugar Crisp has been re-launched as the subtler Golden Crisp. Kelloggs’ “Sugar Smacks” was reincarnated as “Smacks” now settling on the wholesome (but still sweet with 15 grams of sugar) “Honey Smacks”. “Sugar Frosted Flakes” evolved into “Frosted Flakes” to take the empasis off the sugar part much like Kentucky Fried Chicken’s famous conversion to KFC to avoid the stigma of fried food.

    Getting back to the earth with the things we eat is an idea that’s gaining momentum across the board. Naming trends in food branding have taken note and are evolving to match. Personally, I’m not sad to leave astronaut ice cream and Tang behind.